Returns & Exchanges
At Obus, we want you to love every piece you purchase; if your selection isn't quite right, we offer returns on full-priced items within 14 days of delivery. Our goal is to ensure you feel confident and comfortable in our unique, vibrant designs.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Ensure all garments are in their original, unworn condition with tags attached, and place them securely in the original shipping mailer.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized postal location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
